integraid

Connect and automate Telegram Bot API

Your no-code integration tool to link Telegram Bot API with Salesforce.

With integraid, you can integrate the Telegram Bot API directly into Salesforce—for automated alerts, customer messaging, or CRM-driven chatbots.

  • Send messages to customers or internal groups upon events

  • Receive user replies or commands right in Salesforce

  • Use buttons, menus, or inline keyboards for richer interaction

  • Secure webhook setup with Named Credentials and Azure/AWS endpoints

Test now

Telegram Bot API

Kategorien:

Communication & Collaboration

Telegram is a cloud-based, cross-platform messaging app that supports text, voice, and video calls, plus file sharing, groups, and broadcast channels — all designed for speed and availability across devices. With powerful group chats, channels for one-to-many communication, and a rich bot platform, Telegram is widely used for communities, customer communication, and automated workflows via its open API. And with integraid, you can connect Telegram with Salesforce — without writing any code.

Zur Anbieter-Webseite

Use Cases:

  • Connect Telegram Bots with Salesforce Records

    Use a Telegram bot as a simple front end for customers, partners, or internal users. integraid receives incoming bot updates (messages, button clicks, etc.) via the Telegram Bot API and turns them into Salesforce data — for example by creating or updating Leads, Cases, or custom “Request” objects with the message text, chat ID, and other metadata.

  • Send Automated Telegram Notifications from Salesforce

    When important events happen in Salesforce — like a new high-value lead, an opportunity stage change, or a case escalation — integraid can call the Telegram Bot API to send messages to specific chats, groups, or channels. Using methods such as sendMessage, your bot posts notifications directly into Telegram where your teams or customers are already active.

  • Use Telegram as a Lightweight Service & Support Channel

    Route support requests and questions that come in via a Telegram bot to Salesforce Cases. integraid processes incoming updates (for example, text messages or media messages sent to the bot), creates or updates the matching Contact and Case in Salesforce, and can store message IDs or file references so service teams see the full conversation context.

  • Run Campaigns & Communities and Track Them in Salesforce

    Run broadcasts, announcements, or community interactions via a Telegram bot in groups or channels and log the resulting engagement in Salesforce. integraid can react to concrete bot-level events such as button clicks on inline keyboards, commands, or membership changes (where the bot receives chat_member updates) and write these as activities or campaign interactions on Leads, Contacts, or custom “Engagement” records in Salesforce.

Here is what you get

Why choose Integraid?

Integraid supports you by seamlessly connecting your apps to Salesforce, automating workflows without coding, enabling independent integration management, and offering clear guidance through easy-to-follow tutorials.



easy setup
done in minutes

Setting up your desired application's API takes minutes instead of weeks. Our intuitive interface, combined with clear, step-by-step video tutorials on YouTube, empowers you to manage integrations on your own.



seamless connection
no obstacles

Streamline your workflows effortlessly as your tools and systems integrate smoothly within Salesforce. Say goodbye to manual processes and enjoy an optimized, efficient experience for your team.



your safeguard
securing your data

Rely on Salesforce’s built-in safeguards and SSL encryption from the third-party API of your choice to ensure your data remains secure at all times.



flexible compatibility
covering 98%

Easily connect with 98% of third-party APIs, whether it's a basic marketing tool or a sophisticated ERP system. Customizable to fit your requirements.