integraid

Connect and automate Hermes Parcel Tracking

Your no-code integration tool to use Hermes Parcel Tracking in Salesforce.

With integraid, you integrate Hermes parcel tracking directly into Salesforce, using the official Hermes API or third-party services like AfterShip/TrackingMore. Tracking numbers are automatically submitted, and status updates (e.g., in transit, delivered) appear live in your relevant Salesforce records.

Your sales, support, or logistics teams get all delivery info straight in the CRM—no more manual checks.

  • Fast setup via Hermes DE Tracking API through AfterShip or TrackingMore

  • Real-time updates via REST calls or webhooks when status changes

  • Auto-assignment of tracking status (e.g. “delivered”) to Salesforce records

  • Standardized tracking statuses (pending, transit, etc.) for clear workflow logic

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Hermes

Kategorien:

Shipping & Logistics

Hermes is a leading German logistics and parcel delivery provider, specialising in B2C and C2C shipments. Based in Hamburg and part of the Otto Group, Hermes serves online shops, multi-channel retailers, and private senders with national and international parcel services and a dense network of ParcelShops across Europe. With thousands of ParcelShops, cross-border logistics services, and tailored solutions for e-commerce, Hermes helps businesses deliver reliably to end customers — from standard parcels to complex supply-chain setups. And with integraid, you can connect Hermes with Salesforce — without writing any code.

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Use Cases:

  • Sync Shipment Status with Salesforce Orders & Cases

    When a shipment is created or updated in Hermes, integraid can update the related Order, Opportunity, or custom “Shipment” record in Salesforce (e.g., label created, in transit, out for delivery, delivered, return). This gives sales and support teams real-time visibility without logging into separate portals.

  • Proactive Customer Communication from Salesforce

    Trigger automated emails, SMS, or in-app messages from Salesforce when Hermes tracking reaches key milestones or reports delays. integraid brings the latest tracking events into Salesforce so marketing and service automation can proactively inform customers.

  • Manage Returns & Reverse Logistics

    Use Hermes return shipments as triggers to create or update Return Orders, Cases, or RMA records in Salesforce. integraid captures return status and reasons, enabling better reporting on product issues, customer satisfaction, and refund processes.

  • Shipping Performance Dashboards in Salesforce

    Aggregate Hermes delivery data (transit times, delivery success rates, return ratios) in Salesforce for reporting by region, carrier, or store. integraid continuously syncs the underlying tracking data so operations and e-commerce teams can optimize service levels and logistics partners.

Here is what you get

Why choose Integraid?

Integraid supports you by seamlessly connecting your apps to Salesforce, automating workflows without coding, enabling independent integration management, and offering clear guidance through easy-to-follow tutorials.



easy setup
done in minutes

Setting up your desired application's API takes minutes instead of weeks. Our intuitive interface, combined with clear, step-by-step video tutorials on YouTube, empowers you to manage integrations on your own.



seamless connection
no obstacles

Streamline your workflows effortlessly as your tools and systems integrate smoothly within Salesforce. Say goodbye to manual processes and enjoy an optimized, efficient experience for your team.



your safeguard
securing your data

Rely on Salesforce’s built-in safeguards and SSL encryption from the third-party API of your choice to ensure your data remains secure at all times.



flexible compatibility
covering 98%

Easily connect with 98% of third-party APIs, whether it's a basic marketing tool or a sophisticated ERP system. Customizable to fit your requirements.